BOOKING WITH BEST PRICE GUARANTEE

Select your dates in the booking calendar, specify the number of people and any special requests, and complete the booking online. Once payment has been received or confirmed, you will receive your written booking confirmation.

Your booking is binding as soon as you have received a booking confirmation. You will receive the booking confirmation once payment has been received.

In addition to the chalet price, depending on the length of your stay, you may be charged a visitor’s tax, a flat-rate fee for dogs, breakfast, additional services, a weekend surcharge or a short-stay surcharge. Parking spaces directly at the chalet are included, as are firewood and a welcome drink.

The minimum stay varies depending on the season, holiday periods and occupancy rates, and is usually between two and four nights. If there are any gaps in the calendar, shorter stays or single nights are also possible by arrangement. Please feel free to get in touch if you can’t see any gaps in the calendar.

Yes, single nights are also possible if there are gaps in the booking calendar. A short-stay surcharge applies for this, as cleaning, spa maintenance, laundry and preparation take almost as much time and effort as for longer stays.

Please feel free to specify your preference when booking. We will do our best to accommodate it, but we cannot always guarantee a specific chalet, as we need to ensure that occupancy, cleaning and technical arrangements all fit together.

Please enter the voucher value, the voucher code and the name of the person who gave you the gift in the ‘Comments’ field of your booking, or send us a direct enquiry. We will then apply the voucher manually and confirm the remaining balance with you.

It is generally possible to reverse the transaction or cancel a voucher; however, we will retain a 10 per cent administration fee. In this case, please send us an email stating the voucher number and the name of the original purchaser (for verification purposes).

Yes. You’ll get the best rates directly via the Baumchalets website. What’s more, you’ll avoid having to go via third-party platforms and can discuss any special requests directly with us.

Cancellations must be made in writing. You may cancel your booking in writing up to 4 weeks before arrival. You can choose whether you would like a voucher for the amount of the accommodation cost or a refund of the accommodation cost. A refund will be issued provided that the period you booked has been fully rebooked. Later cancellations are only free of charge if the room is fully and actually rebooked.

For last-minute emergencies, we recommend taking out travel cancellation insurance or opting for the travel cancellation cover we offer. This way, you’ll be better protected in the event of illness, an accident or a family emergency.

Bookings can be rebooked up to 4 weeks before arrival. For any requests to change your booking made after this, rebooking is possible as soon as the dates can be reallocated. Please feel free to get in touch; we’ll work with you to find a fair solution.

The tree chalets are situated in the heart of nature. In normal weather conditions, your stay will be particularly cosy, especially with the sauna and hot tub. In the event of extreme safety concerns, we will keep you actively informed and take the necessary protective measures.

Check-in is usually available from 3.00 pm. In-person check-in takes place during the specified time slot; if you arrive later, self-check-in is available.

On the day of departure, we ask that you vacate the chalet by 10.30 am so that the cleaning, laundry, sauna and hot tub can be prepared in time for the next guests.

The tree chalets are situated on the Thaler Höhe in Missen-Wilhams in the Allgäu, at an altitude of around 1,000 metres – peaceful, close to nature and yet easily accessible.

A car is handy, especially for shopping, day trips and getting around easily, as there is no public transport nearby. However, many walks and nature trails start right on your doorstep.

We provide a free charging facility for our guests via a wallbox in our garage (Type 2 connection). Other chargers can be plugged into the mains supply directly beneath the chalet.

In winter, we recommend using winter tyres and, depending on the weather conditions, keeping snow chains in the car. The location is beautiful, but it is at a higher altitude and has a distinctly wintry feel.

Breakfast can be booked as an additional service. Depending on the package, you’ll receive a lovingly prepared breakfast basket delivered straight to your chalet.

Yes. The kitchen is fully equipped, so you can enjoy cooking for yourselves. Many guests combine self-catering with a breakfast basket, regional produce or a visit to a local restaurant.

Additional services include, for example, breakfast, a romantic package, a bouquet of flowers and a cake. We’d be happy to discuss further gift packages or special surprises for birthdays, anniversaries or marriage proposals with you.

Yes. Vouchers are a great way to give the gift of a stay at Baumchalets – either as a gift voucher for a specific amount or for a specific stay with additional services.